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EZSale

EZSale

CDP + Smart Call Center Solution

Problems Of Businesses Without CDP + SmartCallCenter:

Data from the website, landing page does not flow to a consistent system, causing information disorder, easy data loss

Data from the website, landing page does not flow to a consistent system, causing information disorder, easy data loss

Manual customer care, takes a lot of time and cost, and is not effective

Manual customer care, takes a lot of time and cost, and is not effective

Performance evaluation and work results are less transparent

Performance evaluation and work results are less transparent

Difficult to manage and control employees when working remotely / going to the market

Difficult to manage and control employees when working remotely / going to the market

Telesales team is tired of many tools when having to take notes manually

Telesales team is tired of many tools when having to take notes manually

Unable to accurately track call history and quality

Unable to accurately track call history and quality

Problems Of Businesses Without CDP + SmartCallCenter:

Let Us Solve It For You

Standard process for customer care

Standard process for customer care

Information is strictly confidential

Information is strictly confidential

Easy to use with simple operation.

Easy to use with simple operation.

Accurate employee management, no matter where you work

Accurate employee management, no matter where you work

Performance evaluation and transparent KPI results

Performance evaluation and transparent KPI results

EZSale's CDP system allows businesses to integrate customer information channels: Website, Landing Page, Google Sheet, SMS, ZNS to <b>automatically</b> import into the system. </br><b>Multi-channel integration</b> helps businesses <b>manage customer information</b> consistently</b>, create a single view for customer experience, easily implement <b>strategies</b> Automated customer service services</b>, and at the same time, fully exploiting the power of customer information sources.
EZSale's CDP system allows businesses to integrate customer information channels: Website, Landing Page, Google Sheet, SMS, ZNS to automatically import into the system.
Multi-channel integration helps businesses manage customer information consistently, create a single view for customer experience, easily implement strategies Automated customer service services, and at the same time, fully exploiting the power of customer information sources.

Automated customer care

The CDP system allows set up a standard customer care process according to the business model of the enterprise.
Automatically send care messages via ZNS (zalo messages), SMS (phone messages) and MMS (multimedia messages) to celebrate birthdays, holidays, promotional announcements,...Automate customer care and retention processes.
CDP system <b>automatically assigns jobs, assigns customers</b>, divides KPIs according to the working capacity of employees. Evaluate employees and business performance based on <b>KPI reports and work results</b>.
CDP system automatically assigns jobs, assigns customers, divides KPIs according to the working capacity of employees. Evaluate employees and business performance based on KPI reports and work results.

Employee management, smart time attendance on mobile devices

Businesses can easily manage employees when working remotely. Flexibility when converting work form from offline to online. With the feature of "Location Report" - online time attendance, the app will automatically locate the employee's address accurately, avoiding fraud. As long as you have a smart device connected to the network, users can work and time attendance anytime, anywhere
All customer information such as <b>name, phone number, zalo, gmail...</b> is automatically stored on a single system, EZSale. Employees can easily call directly on the app and do not need to take notes manually like before. It simplifies the operation, saves time and is very convenient.</br><b>Customer status</b> is also updated right on the system, helping Sale always accurately track <b>buying process</b> of customers for appropriate advice.
All customer information such as name, phone number, zalo, gmail... is automatically stored on a single system, EZSale. Employees can easily call directly on the app and do not need to take notes manually like before. It simplifies the operation, saves time and is very convenient.
Customer status is also updated right on the system, helping Sale always accurately track buying process of customers for appropriate advice.
All details of customer interaction history will be updated in real time. The feature <b>“listen to call recording”</b> helps employees/administrators listen back to what they have exchanged with customers, avoid loss of information and help improve professional skills. </br>SmartCallCenter <b>encrypt phone numbers</b> to help keep customer information absolutely secure. The system also assigns access rights for each personnel position. So it is very rare to leak customer information when Sales staff quit.
All details of customer interaction history will be updated in real time. The feature “listen to call recording” helps employees/administrators listen back to what they have exchanged with customers, avoid loss of information and help improve professional skills.
SmartCallCenter encrypt phone numbers to help keep customer information absolutely secure. The system also assigns access rights for each personnel position. So it is very rare to leak customer information when Sales staff quit.

Manage closely, seize sales opportunities quickly

Leave your information to be consulted by our experts

    Price list of EZSale system

    CRM PACKAGE
    50.000 VND/user/month

    "Buy 06 Months Get 01 Month Free
    Buy 12 Months Get 03 Months Free"

    Initialization Fee: Free
    Minimum service time: 06 months
    Minimum number of users: 05 users
    ————————————————-
    2 versions Web and App mobile
    Online training system
    Call directly on CRM System
    Automated job assignment
    Sales staff management
    Customer management
    Manage opportunities, calls, contracts
    KPI Management
    Automatic notifications, reminders
    Sales capacity assessment
    Realtime report

    Buy now
    CRM + Smart Call Center
    150.000 VND/user/month

    Buy 6 months Get 1 month free
    Buy 12 Months Get 03 Months Free
    >10 users 10% off

    Initialization Fee: Free
    Hotline connection: Free
    Recording capacity: Free for 6 months
    Minimum service time: 06 months
    Minimum number of users: 05 users
    Telecommunications fee: 380 VND/minute

    ————————————————-

    Integrated switchboard
    Call Recording & Playback
    2 versions Web and App mobile
    Online training system
    Call directly on CRM System
    Automated job assignment
    Sales staff management
    Customer management
    Opportunity, Call, Contract Management
    KPI Management
    Automatic notifications, reminders
    Sales capacity assessment
    Realtime report

    Buy now
    LANDING-PAGE CDP PACKAGE
    18 million VND/1 set for forever

    Minimum service time: 06 months
    Number of landing page templates: 05 templates
    Deployment time: 10 days

    ————————————————-

    Design Landing page on request
    Order Management
    Customer information is automatically imported into CRM
    2 versions Web and App mobile
    Automatically divide data as desired
    Call directly on CRM System
    Automated job assignment
    Sales staff management
    Customer management
    Manage opportunities, calls, contracts
    KPI Management
    Automatic notifications, reminders
    Sales capacity assessment
    Realtime Report

    Buy now
    WEBSITE CDP PACKAGE
    23 million VND/1 set for forever

    Minimum service time: 06 months
    Number of website templates: 05 templates
    Deployment time: 15 days

    ————————————————-

    Website design on demand
    Order Management
    Customer information is automatically imported into CRM
    2 versions Web and App mobile
    Automatically divide data as desired
    Call directly on CRM System
    Automated job assignment
    Sales staff management
    Customer management
    Manage opportunities, calls, contracts
    KPI Management
    Automatic notifications, reminders
    Sales capacity assessment
    Realtime Report

    Buy now

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