Problems in the field
The amount of data is small, the rate of data true to the target customer portrait is low.
It takes a long time and costs a lot to recruit and train sales personnel due to the specific requirements of the industry
Data overload in peak season. Huge staffing costs to sort raw customer files.
Difficult to manage staff work and track sales performance. There is no effective customer care and consultation process
SEARCHING CUSTOMER ENGINE
SEARCHING CUSTOMER ENGINE
- EZSale finds students interested in courses by listening to customers on social networks, understanding the concerns and difficulties of students during the registration process such as: time is not flexible , class is not suitable for ability,…
- From there, collect data of interest customers with high accuracy, automatically transfer to the system to divide for sales to continue taking care of.
CALLBOT VIRTUAL SWITCHBOARD
- The Callbot system is productive and can handle large amounts of data.
- Accurately classify groups of customers who need to use educational services in a short time.
- Reduce investment costs for personnel in classifying raw customer files
ONLINE TELESALE TEAm
ONLINE TELESALE TEAm
- Provide education units with flexible telesales teams, knowledgeable about educational products such as accelerated or long-term courses, courses for workers or students, foreign language or cultural courses, …
- Experienced customer care team, the ability to get into work quickly.
- Save cost and time in recruitment and training for education centers
CRM SYSTEM + SWITCHBOARD
- EZSale’s CRM system easily tracks and manages each employee’s work, automatically updates, reminds work and assigns appropriate KPIs for each person.
- The process of counseling and taking care of students is simple, effective, clear and easy to implement.
Benefit
Bringing to training units a large number of registered students in terms of quantity and quality assurance.
Save costs for consulting services and customer care activities.
The admissions team can easily grasp the work progress, understand the customer and increase the deal closing rate.
Efficiently handle large amounts of data flexibly in a short period of time, even during peak seasons.
CASE STUDY
Download the EZSale app to experience it right away !
